Bell Mobility: Supposedly Bell has no access to a fax machine...
A Bell Mobility customer review by GetHuman user ~Roxie lee from November 6th, 2017
Background on ~Roxie lee's case
GetHuman: ~Roxie lee - can you tell our other Bell Mobility customers when your case took place?
~Roxie lee: Yup. It was morning, on October 27th.
GetHuman: Did you reach out to Bell Mobility, and if so, how?
GetHuman: And which of these common Bell Mobility customer issues best describes the reason you wanted to talk to them?
(Shows ~Roxie lee a list of common Bell Mobility problems)
~Roxie lee: "Setup service" was why I was trying to call.
~Roxie lee's review of Bell Mobility customer service
GetHuman: So how would you sum up your experience for GetHuman's Bell Mobility customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Roxie lee: Supposedly Bell has no access to a fax machine* or email. BEWARE OF THIS COMPANY CONSUMERS THEY GIVE OUT YOUR ACCOUNT NUMBERS AND BANK INSTATUTION TO STRANGERS.!!!!!
GetHuman: Let's quantify your experience contacting Bell Mobility. On a scale of 1 to 5, how easy is it go get help on a Bell Mobility problem?
~Roxie lee: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Roxie lee: I'd give them a two out of five on communication.
GetHuman: And what about Bell Mobility's ability to quickly and effectively address your problem?
~Roxie lee: For that I would say one out of five.
GetHuman: And finally- any advice for other Bell Mobility customers?
~Roxie lee: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Mobility to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Roxie lee taken from his Bell Mobility customer service problem that occurred on October 27th, 2017.