Bell Mobility: i've had MANY run-in's with this disfunctional...

A Bell Mobility customer review by GetHuman user ~I HATE BELL from November 6th, 2017

Background on ~I HATE BELL's case

GetHuman: ~I HATE BELL - can you tell our other Bell Mobility customers when your case took place?
~I HATE BELL: Yes. It was middle of the night, on October 27th.
GetHuman: Did you reach out to Bell Mobility, and if so, how?
~I HATE BELL: I used the 800-667-0123 number I found for on the GetHuman Bell Mobility customer phone number page I was on: Bell Mobility Customer Service Phone Number
GetHuman: And which of these common Bell Mobility customer issues best describes the reason you wanted to talk to them?
(Shows ~I HATE BELL a list of common Bell Mobility problems)
~I HATE BELL: "Technical support" was why I was trying to call.

~I HATE BELL's review of Bell Mobility customer service

GetHuman: So how would you sum up your experience for GetHuman's Bell Mobility customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I HATE BELL: i've had MANY run-in's with this disfunctional company. every time i call the customer UN-service line i continually get passed on from dept to dept and the problem NEVER gets resolved. google telus *********,*** hits. BELL *****, **,***,***. CLEARLY bell does not care about thier customers.
GetHuman: Let's quantify your experience contacting Bell Mobility. On a scale of 1 to 5, how easy is it go get help on a Bell Mobility problem?
~I HATE BELL: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I HATE BELL: I'd give them a one out of five on communication.
GetHuman: And what about Bell Mobility's ability to quickly and effectively address your problem?
~I HATE BELL: For that I would say two out of five.
GetHuman: And finally- any advice for other Bell Mobility customers?
~I HATE BELL: Call them early in the day or late. Don't forget any personal or account information you might need for Bell Mobility to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I HATE BELL taken from his Bell Mobility customer service problem that occurred on October 27th, 2017.

Bell Mobility

1.00 of 5 stars | 14 reviews

~I HATE BELL's Bell Mobility Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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