BellSouth FastAccess DSL: For cancellation, try ***-***-****. MUCH better...
A BellSouth FastAccess DSL customer review by GetHuman user ~Blue Ridge Reef from November 11th, 2017
Background on ~Blue Ridge Reef's case
GetHuman: ~Blue Ridge Reef - can you tell our other BellSouth FastAccess DSL customers when your case took place?
~Blue Ridge Reef: Yeah. It was morning, on November 6th.
GetHuman: Did you reach out to BellSouth FastAccess DSL, and if so, how?
GetHuman: And which of these common BellSouth FastAccess DSL customer issues best describes the reason you wanted to talk to them?
(Shows ~Blue Ridge Reef a list of common BellSouth FastAccess DSL problems)
~Blue Ridge Reef: "Setup service" was why I was trying to call.
~Blue Ridge Reef's review of BellSouth FastAccess DSL customer service
GetHuman: So how would you sum up your experience for GetHuman's BellSouth FastAccess DSL customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Blue Ridge Reef: For cancellation, try ***-***-****. MUCH better number.
GetHuman: Let's quantify your experience contacting BellSouth FastAccess DSL. On a scale of 1 to 5, how easy is it go get help on a BellSouth FastAccess DSL problem?
~Blue Ridge Reef: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Blue Ridge Reef: I'd give them a one out of five on communication.
GetHuman: And what about BellSouth FastAccess DSL's ability to quickly and effectively address your problem?
~Blue Ridge Reef: For that I would say one out of five.
GetHuman: And finally- any advice for other BellSouth FastAccess DSL customers?
~Blue Ridge Reef: Call them early in the day or late. Don't forget any personal or account information you might need for BellSouth FastAccess DSL to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Blue Ridge Reef taken from his BellSouth FastAccess DSL customer service problem that occurred on November 6th, 2017.