Bellakoola.com: I've tried multiple timed to contact Bellakoola...
A Bellakoola.com customer review by GetHuman user ~fedup from November 27th, 2017
Background on ~fedup's case
GetHuman: ~fedup - can you tell our other Bellakoola.com customers when your case took place?
~fedup: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Bellakoola.com, and if so, how?
GetHuman: And which of these common Bellakoola.com customer issues best describes the reason you wanted to talk to them?
(Shows ~fedup a list of common Bellakoola.com problems)
~fedup: "Change order" was why I was trying to contact.
~fedup's review of Bellakoola.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bellakoola.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fedup: I've tried multiple timed to contact Bellakoolas customer care email and was never responded to. I placed my order early March, understanding that my order was back ordered by April, my card was charged. Mid April I contacted Bellakoola about my order but heard nothing... Tge end of April I contacted them again asking about the status of my order. Over a week later I get an confirmation that my order has shipped via usps with an incorrect tracking number. As far as I can tell, there are no intelligent life forms on the other end of their customer care email.
GetHuman: Let's quantify your experience contacting Bellakoola.com. On a scale of 1 to 5, how easy is it go get help on a Bellakoola.com problem?
~fedup: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fedup: I'd give them a four out of five on communication.
GetHuman: And what about Bellakoola.com's ability to quickly and effectively address your problem?
~fedup: For that I would say one out of five.
GetHuman: And finally- any advice for other Bellakoola.com customers?
~fedup: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bellakoola.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fedup taken from his Bellakoola.com customer service problem that occurred on November 20th, 2017.
Bellakoola.com
1.00 of 5 stars | 6 reviews
~fedup's Bellakoola.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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