Belmont Springs: FROM WHEN i STARTED IN **** TILL NOW SOMETHING...
A Belmont Springs customer review by GetHuman user ~CAT from November 28th, 2017
Background on ~CAT's case
GetHuman: ~CAT - can you tell our other Belmont Springs customers when your case took place?
~CAT: Yup. It was late at night, on November 24th.
GetHuman: Did you reach out to Belmont Springs, and if so, how?
GetHuman: And which of these common Belmont Springs customer issues best describes the reason you wanted to talk to them?
(Shows ~CAT a list of common Belmont Springs problems)
~CAT: "Safety concern" was why I was trying to call.
~CAT's review of Belmont Springs customer service
GetHuman: So how would you sum up your experience for GetHuman's Belmont Springs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CAT: FROM WHEN i STARTED IN **** TILL NOW SOMETHING HAS CHANGED DILIVERY IS AWFUL CUST SER AWFUL CANNOT GET THROUGH I AM READDY TO CANCEL AND GO TO POLAND SPRINGS
GetHuman: Let's quantify your experience contacting Belmont Springs. On a scale of 1 to 5, how easy is it go get help on a Belmont Springs problem?
~CAT: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CAT: I'd give them a one out of five on communication.
GetHuman: And what about Belmont Springs's ability to quickly and effectively address your problem?
~CAT: For that I would say five out of five.
GetHuman: And finally- any advice for other Belmont Springs customers?
~CAT: Call them early in the day or late. Don't forget any personal or account information you might need for Belmont Springs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CAT taken from his Belmont Springs customer service problem that occurred on November 24th, 2017.
Belmont Springs
1.50 of 5 stars | 9 reviews
~CAT's Belmont Springs Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars
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