Beneficial Finance: then they came on and went off again. Was going...

A Beneficial Finance customer review by GetHuman user ~linda from November 15th, 2017

Background on ~linda's case

GetHuman: ~linda - can you tell our other Beneficial Finance customers when your case took place?
~linda: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to Beneficial Finance, and if so, how?
~linda: I used the 800-365-0175 number I found for on the GetHuman Beneficial Finance customer phone number page I was on: Beneficial Finance Customer Service Phone Number
GetHuman: And which of these common Beneficial Finance customer issues best describes the reason you wanted to talk to them?
(Shows ~linda a list of common Beneficial Finance problems)
~linda: "Eligibility question" was why I was trying to call.

~linda's review of Beneficial Finance customer service

GetHuman: So how would you sum up your experience for GetHuman's Beneficial Finance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~linda: then they came on and went off again. Was going to transfer me to a specialist still waiting almost ** minutes now
GetHuman: Let's quantify your experience contacting Beneficial Finance. On a scale of 1 to 5, how easy is it go get help on a Beneficial Finance problem?
~linda: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~linda: I'd give them a two out of five on communication.
GetHuman: And what about Beneficial Finance's ability to quickly and effectively address your problem?
~linda: For that I would say five out of five.
GetHuman: And finally- any advice for other Beneficial Finance customers?
~linda: Call them early in the day or late. Don't forget any personal or account information you might need for Beneficial Finance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~linda taken from his Beneficial Finance customer service problem that occurred on November 7th, 2017.

Beneficial Finance

1.72 of 5 stars | 2 reviews

~linda's Beneficial Finance Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Beneficial Finance, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Beneficial Finance in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!