Benny Hinn Ministries: Very poor customer service. Did not get a firm...

A Benny Hinn Ministries customer review by GetHuman user ~emgreen@charter.net from November 22nd, 2017

Background on ~emgreen@charter.net's case

GetHuman: ~emgreen@charter.net - can you tell our other Benny Hinn Ministries customers when your case took place?
~emgreen@charter.net: Yes. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Benny Hinn Ministries, and if so, how?
~emgreen@charter.net: I used a phone number I found on the GetHuman Benny Hinn Ministries customer service contact info page: Contact Benny Hinn Ministries Customer Service
GetHuman: And which of these common Benny Hinn Ministries customer issues best describes the reason you wanted to talk to them?
(Shows ~emgreen@charter.net a list of common Benny Hinn Ministries problems)
~emgreen@charter.net: "None of those really matches why I wanted to call Benny Hinn Ministries that day." was why I was trying to call.

~emgreen@charter.net's review of Benny Hinn Ministries customer service

GetHuman: So how would you sum up your experience for GetHuman's Benny Hinn Ministries customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~emgreen@charter.net: Very poor customer service. Did not get a firm answer to my order. The customer service repr, Mattie, hung up on me.
GetHuman: Let's quantify your experience contacting Benny Hinn Ministries. On a scale of 1 to 5, how easy is it go get help on a Benny Hinn Ministries problem?
~emgreen@charter.net: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~emgreen@charter.net: I'd give them a one out of five on communication.
GetHuman: And what about Benny Hinn Ministries's ability to quickly and effectively address your problem?
~emgreen@charter.net: For that I would say four out of five.
GetHuman: And finally- any advice for other Benny Hinn Ministries customers?
~emgreen@charter.net: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Benny Hinn Ministries to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~emgreen@charter.net taken from his Benny Hinn Ministries customer service problem that occurred on November 13th, 2017.

Benny Hinn Ministries

1.00 of 5 stars | 12 reviews

~emgreen@charter.net's Benny Hinn Ministries Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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