Bensoutlet.com: Still have not received a plausible response as...
A Bensoutlet.com customer review by GetHuman user ~dlandry from November 13th, 2017
Background on ~dlandry's case
GetHuman: ~dlandry - can you tell our other Bensoutlet.com customers when your case took place?
~dlandry: Yeah. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Bensoutlet.com, and if so, how?
GetHuman: And which of these common Bensoutlet.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dlandry a list of common Bensoutlet.com problems)
~dlandry: "Track order" was why I was trying to contact.
~dlandry's review of Bensoutlet.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bensoutlet.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dlandry: Still have not received a plausible response as to why my two orders, totally almost $***, have not arrived. It has been * weeks since shipping. I cannot afford at this point to buy elsewhere. All they tell me to do is refer to my account order page. They tell me this in an email. I refer to that and it tells me the order has been shipped...no tracking information...nothing!!! WHERE is my order?? Who knows??? I cannot call Bensoutlet. I cannot get another answer. Meanwhile, they have my $*** and I have no order!!! I will NEVER order from this company again!!*dlandry
GetHuman: Let's quantify your experience contacting Bensoutlet.com. On a scale of 1 to 5, how easy is it go get help on a Bensoutlet.com problem?
~dlandry: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dlandry: I'd give them a one out of five on communication.
GetHuman: And what about Bensoutlet.com's ability to quickly and effectively address your problem?
~dlandry: For that I would say four out of five.
GetHuman: And finally- any advice for other Bensoutlet.com customers?
~dlandry: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bensoutlet.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dlandry taken from his Bensoutlet.com customer service problem that occurred on November 6th, 2017.
Bensoutlet.com
1.00 of 5 stars | 1 reviews
~dlandry's Bensoutlet.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bensoutlet.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bensoutlet.com in any way.