Berkshire Hathaway: geico insurance mailing

A Berkshire Hathaway customer review by GetHuman user GetHuman59804 from December 8th, 2017

Background on GetHuman59804's case

GetHuman: GetHuman59804 - can you tell our other Berkshire Hathaway customers when your case took place?
GetHuman59804: Yeah. It was morning, on December 6th.
GetHuman: Did you reach out to Berkshire Hathaway, and if so, how?
GetHuman59804: I used the 402-346-1400 number I found for on the GetHuman Berkshire Hathaway customer phone number page I was on: Berkshire Hathaway Customer Service Phone Number
GetHuman: And which of these common Berkshire Hathaway customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman59804 a list of common Berkshire Hathaway problems)
GetHuman59804: "Get financial advice" was why I was trying to call.

GetHuman59804's review of Berkshire Hathaway customer service

GetHuman: So how would you sum up your experience for GetHuman's Berkshire Hathaway customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman59804: geico insurance mailing
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman59804: Reported and returned mail for a person that does not live *at my address. Geico said they can not remove my address for that person because the person gave my address. Geico also said that my address can not be removed for the person because there is no other address*for that person. Mail is coming from the Atlanta Office. I don't what this person mail to come at my address. That is fraud because the person should not receive mail at my*home address.
GetHuman: Let's quantify your experience contacting Berkshire Hathaway. On a scale of 1 to 5, how easy is it go get help on a Berkshire Hathaway problem?
GetHuman59804: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman59804: I'd give them a two out of five on communication.
GetHuman: And what about Berkshire Hathaway's ability to quickly and effectively address your problem?
GetHuman59804: For that I would say three out of five.
GetHuman: And finally- any advice for other Berkshire Hathaway customers?
GetHuman59804: Call them early in the day or late. Don't forget any personal or account information you might need for Berkshire Hathaway to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman59804 taken from his Berkshire Hathaway customer service problem that occurred on December 6th, 2017.

Berkshire Hathaway

4.14 of 5 stars | 42 reviews

GetHuman59804's Berkshire Hathaway Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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