Bertucci's Italian Restaurant: bertuccis newton patrick ***) DULLRN seemed hal...
A Bertucci's Italian Restaurant customer review by GetHuman user ~susan from November 13th, 2017
Background on ~susan's case
GetHuman: ~susan - can you tell our other Bertucci's Italian Restaurant customers when your case took place?
~susan: Yup. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Bertucci's Italian Restaurant, and if so, how?
GetHuman: And which of these common Bertucci's Italian Restaurant customer issues best describes the reason you wanted to talk to them?
(Shows ~susan a list of common Bertucci's Italian Restaurant problems)
~susan: "Cancel a reservation" was why I was trying to call.
~susan's review of Bertucci's Italian Restaurant customer service
GetHuman: So how would you sum up your experience for GetHuman's Bertucci's Italian Restaurant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~susan: bertuccis newton patrick ***) DULLRN seemed half asleep, said refills on salad no longer available. It will be hard to go back there-- my grandchildren will not allow me to voice problems to manager--they get embarrsaed.
GetHuman: Let's quantify your experience contacting Bertucci's Italian Restaurant. On a scale of 1 to 5, how easy is it go get help on a Bertucci's Italian Restaurant problem?
~susan: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~susan: I'd give them a three out of five on communication.
GetHuman: And what about Bertucci's Italian Restaurant's ability to quickly and effectively address your problem?
~susan: For that I would say two out of five.
GetHuman: And finally- any advice for other Bertucci's Italian Restaurant customers?
~susan: Call them early in the day or late. Don't forget any personal or account information you might need for Bertucci's Italian Restaurant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~susan taken from his Bertucci's Italian Restaurant customer service problem that occurred on November 7th, 2017.
Bertucci's Italian Restaurant
3.50 of 5 stars | 1 reviews
~susan's Bertucci's Italian Restaurant Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
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