Bethesda: can't receive confirmation email
A Bethesda customer review by GetHuman user GetHuman-jinxthef from December 5th, 2017
Background on GetHuman-jinxthef's case
GetHuman: GetHuman-jinxthef - can you tell our other Bethesda customers when your case took place?
GetHuman-jinxthef: Yes I can. It was afternoon, on November 29th.
GetHuman: Did you reach out to Bethesda, and if so, how?
GetHuman: And which of these common Bethesda customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-jinxthef a list of common Bethesda problems)
GetHuman-jinxthef: "Suspended Account" was why I was trying to contact.
GetHuman-jinxthef's review of Bethesda customer service
GetHuman: So how would you sum up your experience for GetHuman's Bethesda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-jinxthef: Bethesda: can't receive confirmation email
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-jinxthef: I've requested email a few times and still nothing
GetHuman: Let's quantify your experience contacting Bethesda. On a scale of 1 to 5, how easy is it go get help on a Bethesda problem?
GetHuman-jinxthef: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-jinxthef: I'd give them a five out of five on communication.
GetHuman: And what about Bethesda's ability to quickly and effectively address your problem?
GetHuman-jinxthef: For that I would say four out of five.
GetHuman: And finally- any advice for other Bethesda customers?
GetHuman-jinxthef: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bethesda to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-jinxthef taken from his Bethesda customer service problem that occurred on November 29th, 2017.
Bethesda
5.20 of 5 stars | 59 reviews
GetHuman-jinxthef's Bethesda Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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