Better Homes and Garden Magazine: I never got my cookbook and they refused to sen...
A Better Homes and Garden Magazine customer review by GetHuman user GetHuman-260148 from November 12th, 2017
Background on GetHuman-260148's case
GetHuman: GetHuman-260148 - can you tell our other Better Homes and Garden Magazine customers when your case took place?
GetHuman-260148: Yup. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-260148 a list of common Better Homes and Garden Magazine problems)
GetHuman-260148: "Missing Delivery" was why I was trying to call.
GetHuman-260148's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-260148: I never got my cookbook and they refused to send me another. They said they sent it out on June of **** to my then address. I never got it. Being that it was * years ago, they couldn't help me. I didn't know when they sent it out! Stupid! The only reason I renewed my subscription was for the cookbook. Just never got around to calling them about it.
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
GetHuman-260148: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-260148: I'd give them a five out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
GetHuman-260148: For that I would say five out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
GetHuman-260148: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-260148 taken from his Better Homes and Garden Magazine customer service problem that occurred on November 3rd, 2017.