Better Homes and Garden Magazine: Very HARD to get a REAL person. When the phone...
A Better Homes and Garden Magazine customer review by GetHuman user ~D from November 27th, 2017
Background on ~D's case
GetHuman: ~D - can you tell our other Better Homes and Garden Magazine customers when your case took place?
~D: Sure. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~D a list of common Better Homes and Garden Magazine problems)
~D: "Account Access" was why I was trying to call.
~D's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~D: Very HARD to get a REAL person. When the phone is answered it's by a recording & which asks you over & over for your account number but I don't have an account number because I was calling to try to subscribe to Better Homes & Garden.
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
~D: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~D: I'd give them a three out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
~D: For that I would say four out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
~D: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~D taken from his Better Homes and Garden Magazine customer service problem that occurred on November 23rd, 2017.