Better Homes and Garden Magazine: talked to representative who transferred my cal...
A Better Homes and Garden Magazine customer review by GetHuman user ~Happy in La Mesa from November 16th, 2017
Background on ~Happy in La Mesa's case
GetHuman: ~Happy in La Mesa - can you tell our other Better Homes and Garden Magazine customers when your case took place?
~Happy in La Mesa: Yes. It was morning, on November 9th.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy in La Mesa a list of common Better Homes and Garden Magazine problems)
~Happy in La Mesa: "Cancel Subscription" was why I was trying to call.
~Happy in La Mesa's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy in La Mesa: talked to representative who transferred my call to his supervisor immediately when he was unable to resolve the problem. I explained the problem, Robert, the supervisor was polite, helpful, and resolved the issue so quickly I could hardly believe it!! In times when customer service appears to be a dying art, both Canaan, and Robert are more than a glimmer of hope that customer service can be revived
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
~Happy in La Mesa: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy in La Mesa: I'd give them a four out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
~Happy in La Mesa: For that I would say five out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
~Happy in La Mesa: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy in La Mesa taken from his Better Homes and Garden Magazine customer service problem that occurred on November 9th, 2017.