Bicwarehouse.com: Beware of these guys. Ordered from them thru Am...
A Bicwarehouse.com customer review by GetHuman user ~Anonymous from November 21st, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Bicwarehouse.com customers when your case took place?
~Anonymous: Yup. It was afternoon, on November 15th.
GetHuman: Did you reach out to Bicwarehouse.com, and if so, how?
GetHuman: And which of these common Bicwarehouse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Bicwarehouse.com problems)
~Anonymous: "Cancel order" was why I was trying to call.
~Anonymous's review of Bicwarehouse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bicwarehouse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Beware of these guys. Ordered from them thru Amazon. They play games with in-stock, out-of-stock status of items in order to manipulate the price (in their favor). Buyer beware. Also, if you wish to speak to a HUMAN, select the phone prompt for "sales" (*) and NOT "customer service" (*) where you'll get a useless option to leave a message for them to call you back. They do NOT return phone calls nor answer email inquires.
GetHuman: Let's quantify your experience contacting Bicwarehouse.com. On a scale of 1 to 5, how easy is it go get help on a Bicwarehouse.com problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Bicwarehouse.com's ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Bicwarehouse.com customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Bicwarehouse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Bicwarehouse.com customer service problem that occurred on November 15th, 2017.
Bicwarehouse.com
1.25 of 5 stars | 3 reviews
~Anonymous's Bicwarehouse.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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