phyllis atthe big y in groton i saw her putting...
A Big Y customer review by GetHuman user GetHuman-43993 from November 18th, 2017
Background on GetHuman-43993's case
GetHuman: GetHuman-43993 - can you tell our other Big Y customers when your case took place?
GetHuman-43993: Yup. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Big Y, and if so, how?
GetHuman: And which of these common Big Y customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-43993 a list of common Big Y problems)
GetHuman-43993: "Returns" was why I was trying to call.
GetHuman-43993's review of Big Y customer service
GetHuman: So how would you sum up your experience for GetHuman's Big Y customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-43993: phyllis atthe big y in groton i saw her putting ***.oo stealing from the cash drawer*on wednesday from a customer. i was shopping for my kids . from shirley
GetHuman: Let's quantify your experience contacting Big Y. On a scale of 1 to 5, how easy is it go get help on a Big Y problem?
GetHuman-43993: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-43993: I'd give them a three out of five on communication.
GetHuman: And what about Big Y's ability to quickly and effectively address your problem?
GetHuman-43993: For that I would say four out of five.
GetHuman: And finally- any advice for other Big Y customers?
GetHuman-43993: Call them early in the day or late. Don't forget any personal or account information you might need for Big Y to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-43993 taken from his Big Y customer service problem that occurred on November 9th, 2017.
Big Y
4.00 of 5 stars | 1 reviews
GetHuman-43993's Big Y Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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