Biggsports.com: Your phone number *****!Called within business...
A Biggsports.com customer review by GetHuman user ~s.w. from November 20th, 2017
Background on ~s.w.'s case
GetHuman: ~s.w. - can you tell our other Biggsports.com customers when your case took place?
~s.w.: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Biggsports.com, and if so, how?
GetHuman: And which of these common Biggsports.com customer issues best describes the reason you wanted to talk to them?
(Shows ~s.w. a list of common Biggsports.com problems)
~s.w.: "Warranty claim" was why I was trying to call.
~s.w.'s review of Biggsports.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Biggsports.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~s.w.: Your phone number *****!Called within business hours and it says your not open?? for more than * days in a row! Customer Service not helpful. Worst online shopping experience ever!!!!!!!!
GetHuman: Let's quantify your experience contacting Biggsports.com. On a scale of 1 to 5, how easy is it go get help on a Biggsports.com problem?
~s.w.: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~s.w.: I'd give them a one out of five on communication.
GetHuman: And what about Biggsports.com's ability to quickly and effectively address your problem?
~s.w.: For that I would say two out of five.
GetHuman: And finally- any advice for other Biggsports.com customers?
~s.w.: Call them early in the day or late. Don't forget any personal or account information you might need for Biggsports.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~s.w. taken from his Biggsports.com customer service problem that occurred on November 12th, 2017.
Biggsports.com
1.00 of 5 stars | 2 reviews
~s.w.'s Biggsports.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Biggsports.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Biggsports.com in any way.