BillFloat.com: Found out my $***.** charge turned into...
A BillFloat.com customer review by GetHuman user ~SMART PAY SUCKS from November 21st, 2017
Background on ~SMART PAY SUCKS 's case
GetHuman: ~SMART PAY SUCKS - can you tell our other BillFloat.com customers when your case took place?
~SMART PAY SUCKS : Sure. It was evening, on November 13th.
GetHuman: Did you reach out to BillFloat.com, and if so, how?
GetHuman: And which of these common BillFloat.com customer issues best describes the reason you wanted to talk to them?
(Shows ~SMART PAY SUCKS a list of common BillFloat.com problems)
~SMART PAY SUCKS : "None of those really matches why I wanted to call BillFloat.com that day." was why I was trying to call.
~SMART PAY SUCKS 's review of BillFloat.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BillFloat.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SMART PAY SUCKS : Found out my $***.** charge turned into $***.** after the ** day period time. Wow, really? Those leasing fees aren't even reasonable. The costumer service rep was an idiot to say the least.
GetHuman: Let's quantify your experience contacting BillFloat.com. On a scale of 1 to 5, how easy is it go get help on a BillFloat.com problem?
~SMART PAY SUCKS : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SMART PAY SUCKS : I'd give them a three out of five on communication.
GetHuman: And what about BillFloat.com's ability to quickly and effectively address your problem?
~SMART PAY SUCKS : For that I would say five out of five.
GetHuman: And finally- any advice for other BillFloat.com customers?
~SMART PAY SUCKS : Call them early in the day or late. Don't forget any personal or account information you might need for BillFloat.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SMART PAY SUCKS taken from his BillFloat.com customer service problem that occurred on November 13th, 2017.
BillFloat.com
5.00 of 5 stars | 8 reviews
~SMART PAY SUCKS 's BillFloat.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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