BillMeLater.com: i have tried *-* times to get the cs to help me...
A BillMeLater.com customer review by GetHuman user GetHuman-329125 from November 4th, 2017
Background on GetHuman-329125's case
GetHuman: GetHuman-329125 - can you tell our other BillMeLater.com customers when your case took place?
GetHuman-329125: Yes I can. It was evening, on November 1st.
GetHuman: Did you reach out to BillMeLater.com, and if so, how?
GetHuman: And which of these common BillMeLater.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-329125 a list of common BillMeLater.com problems)
GetHuman-329125: "None of those really matches why I wanted to call BillMeLater.com that day." was why I was trying to call.
GetHuman-329125's review of BillMeLater.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BillMeLater.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-329125: i have tried *-* times to get the cs to help me with an issue concerning billing and account changes. they "cannot" help. horrible. i will not be using bill me later for any more purchases.
GetHuman: Let's quantify your experience contacting BillMeLater.com. On a scale of 1 to 5, how easy is it go get help on a BillMeLater.com problem?
GetHuman-329125: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-329125: I'd give them a two out of five on communication.
GetHuman: And what about BillMeLater.com's ability to quickly and effectively address your problem?
GetHuman-329125: For that I would say one out of five.
GetHuman: And finally- any advice for other BillMeLater.com customers?
GetHuman-329125: Call them early in the day or late. Don't forget any personal or account information you might need for BillMeLater.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-329125 taken from his BillMeLater.com customer service problem that occurred on November 1st, 2017.