Bio-Reference Laboratories, Inc.: Wow! I held for less than a minute and had my q...
A Bio-Reference Laboratories, Inc. customer review by GetHuman user ~privacyiskey from November 18th, 2017
Background on ~privacyiskey's case
GetHuman: ~privacyiskey - can you tell our other Bio-Reference Laboratories, Inc. customers when your case took place?
~privacyiskey: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Bio-Reference Laboratories, Inc., and if so, how?
GetHuman: And which of these common Bio-Reference Laboratories, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~privacyiskey a list of common Bio-Reference Laboratories, Inc. problems)
~privacyiskey: "Complaint" was why I was trying to call.
~privacyiskey's review of Bio-Reference Laboratories, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Bio-Reference Laboratories, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~privacyiskey: Wow! I held for less than a minute and had my question answered quickly and professionally right away. Very impressed. My only complaint is why on earth doesn't the company post their phone number on their website?
GetHuman: Let's quantify your experience contacting Bio-Reference Laboratories, Inc.. On a scale of 1 to 5, how easy is it go get help on a Bio-Reference Laboratories, Inc. problem?
~privacyiskey: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~privacyiskey: I'd give them a five out of five on communication.
GetHuman: And what about Bio-Reference Laboratories, Inc.'s ability to quickly and effectively address your problem?
~privacyiskey: For that I would say five out of five.
GetHuman: And finally- any advice for other Bio-Reference Laboratories, Inc. customers?
~privacyiskey: Call them early in the day or late. Don't forget any personal or account information you might need for Bio-Reference Laboratories, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~privacyiskey taken from his Bio-Reference Laboratories, Inc. customer service problem that occurred on November 11th, 2017.
Bio-Reference Laboratories, Inc.
3.50 of 5 stars | 3 reviews
~privacyiskey's Bio-Reference Laboratories, Inc. Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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