Blimpie: I ordered a BB yesterday at **** Paterson Plank...
A Blimpie customer review by GetHuman user ~Lori1950 from November 23rd, 2017
Background on ~Lori1950's case
GetHuman: ~Lori1950 - can you tell our other Blimpie customers when your case took place?
~Lori1950: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Blimpie, and if so, how?
GetHuman: And which of these common Blimpie customer issues best describes the reason you wanted to talk to them?
(Shows ~Lori1950 a list of common Blimpie problems)
~Lori1950: "Overcharge/Strange charge" was why I was trying to call.
~Lori1950's review of Blimpie customer service
GetHuman: So how would you sum up your experience for GetHuman's Blimpie customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lori1950: I ordered a BB yesterday at **** Paterson Plank Road, Secacus, NJ and got *PIECE OF CHEESE. Was told if I want more, was an additional $.** per slice. We always used to order lunches from there, but not anymore. That is outrageous and they are giving Blimpies a bad name because I know of no other Blimpie Base that does that. Also, my friend ordered a ham and cheese with just mayo and olives and they charged he an additional $.**. No more for us.
GetHuman: Let's quantify your experience contacting Blimpie. On a scale of 1 to 5, how easy is it go get help on a Blimpie problem?
~Lori1950: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lori1950: I'd give them a four out of five on communication.
GetHuman: And what about Blimpie's ability to quickly and effectively address your problem?
~Lori1950: For that I would say one out of five.
GetHuman: And finally- any advice for other Blimpie customers?
~Lori1950: Call them early in the day or late. Don't forget any personal or account information you might need for Blimpie to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lori1950 taken from his Blimpie customer service problem that occurred on November 14th, 2017.
Blimpie
3.00 of 5 stars | 3 reviews
~Lori1950's Blimpie Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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