Blizzard: This service is bad. I'm trying to reach a repr...
A Blizzard customer review by GetHuman user GetHuman-396876 from November 20th, 2017
Background on GetHuman-396876's case
GetHuman: GetHuman-396876 - can you tell our other Blizzard customers when your case took place?
GetHuman-396876: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Blizzard, and if so, how?
GetHuman: And which of these common Blizzard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-396876 a list of common Blizzard problems)
GetHuman-396876: "Cancel Account" was why I was trying to contact.
GetHuman-396876's review of Blizzard customer service
GetHuman: So how would you sum up your experience for GetHuman's Blizzard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-396876: This service is bad. I'm trying to reach a representative and it just keeps telling me to go online and fill out the forums. I cant fill out the forums because i don't have my battle.net account *password also conclude that i dont have my old email*password either . I'm trying to get my old account back and continue playing W.o.W I would greatly appreciate if this problem can be solved. I can best be reached at *****@***.com or on telephone **********. Please Contact me somehow because I've literally tried everything to reach Blizzard.
GetHuman: Let's quantify your experience contacting Blizzard. On a scale of 1 to 5, how easy is it go get help on a Blizzard problem?
GetHuman-396876: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-396876: I'd give them a three out of five on communication.
GetHuman: And what about Blizzard's ability to quickly and effectively address your problem?
GetHuman-396876: For that I would say two out of five.
GetHuman: And finally- any advice for other Blizzard customers?
GetHuman-396876: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Blizzard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-396876 taken from his Blizzard customer service problem that occurred on November 18th, 2017.