Blizzard: this is a joke (for the ******* remark) i read...
A Blizzard customer review by GetHuman user ~the huck from November 20th, 2017
Background on ~the huck's case
GetHuman: ~the huck - can you tell our other Blizzard customers when your case took place?
~the huck: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Blizzard, and if so, how?
GetHuman: And which of these common Blizzard customer issues best describes the reason you wanted to talk to them?
(Shows ~the huck a list of common Blizzard problems)
~the huck: "Refund" was why I was trying to contact.
~the huck's review of Blizzard customer service
GetHuman: So how would you sum up your experience for GetHuman's Blizzard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~the huck: this is a joke (for the ******* remark) i read everything and still no help at all i am just gonna find a different way to spend my money for my entrainment instead of battle.net because they have poor excuses for customer service reps nevr get back with you and now they made it where i cant even post on forums so **** THESE PEOPLE i have been playing this game long enough * years at ** a month i think another company would be willing to accept my money
GetHuman: Let's quantify your experience contacting Blizzard. On a scale of 1 to 5, how easy is it go get help on a Blizzard problem?
~the huck: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~the huck: I'd give them a one out of five on communication.
GetHuman: And what about Blizzard's ability to quickly and effectively address your problem?
~the huck: For that I would say one out of five.
GetHuman: And finally- any advice for other Blizzard customers?
~the huck: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Blizzard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~the huck taken from his Blizzard customer service problem that occurred on November 19th, 2017.