Blogger.com: I tried to answer a comment on my blog-post...
A Blogger.com customer review by GetHuman user GetHuman-sylhaeu from November 29th, 2017
Background on GetHuman-sylhaeu's case
GetHuman: GetHuman-sylhaeu - can you tell our other Blogger.com customers when your case took place?
GetHuman-sylhaeu: Yes I can. It was afternoon, on November 26th.
GetHuman: Did you reach out to Blogger.com, and if so, how?
GetHuman: And which of these common Blogger.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sylhaeu a list of common Blogger.com problems)
GetHuman-sylhaeu: "None of those really matches why I wanted to contact Blogger.com that day." was why I was trying to contact.
GetHuman-sylhaeu's review of Blogger.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Blogger.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sylhaeu: I tried to answer a comment on my blog-post... but it failed for two days. Wrote two comments reporting it - the only way was to write it into the window opening after the question: "was our help-site good or not for you?" - when I clicked "No" - but I received no answer. There is no service at all on blogger.com, I suppose - as the offered solutions are circle-lines back to "help myself". Probably Google, who bought blogger, is causing this negative effects?
GetHuman: Let's quantify your experience contacting Blogger.com. On a scale of 1 to 5, how easy is it go get help on a Blogger.com problem?
GetHuman-sylhaeu: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sylhaeu: I'd give them a three out of five on communication.
GetHuman: And what about Blogger.com's ability to quickly and effectively address your problem?
GetHuman-sylhaeu: For that I would say four out of five.
GetHuman: And finally- any advice for other Blogger.com customers?
GetHuman-sylhaeu: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Blogger.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sylhaeu taken from his Blogger.com customer service problem that occurred on November 26th, 2017.