Blue Cross Blue Shield (GA): rep promised to call back regarding claims from...
A Blue Cross Blue Shield (GA) customer review by GetHuman user ~dislike bcbs from November 16th, 2017
Background on ~dislike bcbs's case
GetHuman: ~dislike bcbs - can you tell our other Blue Cross Blue Shield (GA) customers when your case took place?
~dislike bcbs: Sure. It was morning, on November 8th.
GetHuman: Did you reach out to Blue Cross Blue Shield (GA), and if so, how?
GetHuman: And which of these common Blue Cross Blue Shield (GA) customer issues best describes the reason you wanted to talk to them?
(Shows ~dislike bcbs a list of common Blue Cross Blue Shield (GA) problems)
~dislike bcbs: "Find a provider" was why I was trying to call.
~dislike bcbs's review of Blue Cross Blue Shield (GA) customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Cross Blue Shield (GA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dislike bcbs: rep promised to call back regarding claims from the begining of **** they are not paying waiting for information I have faxed * times but they say they are not receiving, and they won't call back to verify..ask for supervisor told not available, ask for on shore get hung up on..
GetHuman: Let's quantify your experience contacting Blue Cross Blue Shield (GA). On a scale of 1 to 5, how easy is it go get help on a Blue Cross Blue Shield (GA) problem?
~dislike bcbs: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dislike bcbs: I'd give them a four out of five on communication.
GetHuman: And what about Blue Cross Blue Shield (GA)'s ability to quickly and effectively address your problem?
~dislike bcbs: For that I would say one out of five.
GetHuman: And finally- any advice for other Blue Cross Blue Shield (GA) customers?
~dislike bcbs: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross Blue Shield (GA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dislike bcbs taken from his Blue Cross Blue Shield (GA) customer service problem that occurred on November 8th, 2017.