Blue Cross Blue Shield (MA): I hate this insurance! We are offered a basic p...
A Blue Cross Blue Shield (MA) customer review by GetHuman user ~little from November 9th, 2017
Background on ~little's case
GetHuman: ~little - can you tell our other Blue Cross Blue Shield (MA) customers when your case took place?
~little: Yup. It was evening, on November 2nd.
GetHuman: Did you reach out to Blue Cross Blue Shield (MA), and if so, how?
GetHuman: And which of these common Blue Cross Blue Shield (MA) customer issues best describes the reason you wanted to talk to them?
(Shows ~little a list of common Blue Cross Blue Shield (MA) problems)
~little: "Overcharge/Strange charge" was why I was trying to call.
~little's review of Blue Cross Blue Shield (MA) customer service
GetHuman: So how would you sum up your experience for GetHuman's Blue Cross Blue Shield (MA) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~little: I hate this insurance! We are offered a basic policy through our employer and I have had * claims denied because of referrals not being approved. They should have called us to let us know why the claim was denied so that we wouldn't be stuck paying it! I HATE THIS INSURANCE! And I am stuck with it because of stupid MA state laws!
GetHuman: Let's quantify your experience contacting Blue Cross Blue Shield (MA). On a scale of 1 to 5, how easy is it go get help on a Blue Cross Blue Shield (MA) problem?
~little: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~little: I'd give them a five out of five on communication.
GetHuman: And what about Blue Cross Blue Shield (MA)'s ability to quickly and effectively address your problem?
~little: For that I would say five out of five.
GetHuman: And finally- any advice for other Blue Cross Blue Shield (MA) customers?
~little: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross Blue Shield (MA) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~little taken from his Blue Cross Blue Shield (MA) customer service problem that occurred on November 2nd, 2017.