Blue Cross Blue Shield (MI): Only problem is they have a different number fo...

A Blue Cross Blue Shield (MI) customer review by GetHuman user ~little girl from November 27th, 2017

Background on ~little girl's case

GetHuman: ~little girl - can you tell our other Blue Cross Blue Shield (MI) customers when your case took place?
~little girl: Yes. It was evening, on November 23rd.
GetHuman: Did you reach out to Blue Cross Blue Shield (MI), and if so, how?
~little girl: I used the 888-288-2738 number I found for on the GetHuman Blue Cross Blue Shield (MI) customer phone number page I was on: Blue Cross Blue Shield (MI) Customer Service Phone Number
GetHuman: And which of these common Blue Cross Blue Shield (MI) customer issues best describes the reason you wanted to talk to them?
(Shows ~little girl a list of common Blue Cross Blue Shield (MI) problems)
~little girl: "Find a provider" was why I was trying to call.

~little girl's review of Blue Cross Blue Shield (MI) customer service

GetHuman: So how would you sum up your experience for GetHuman's Blue Cross Blue Shield (MI) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~little girl: Only problem is they have a different number for every situation. But they're nice enough to give you the number and transfer you. At least its not an hour on an auto thing then find out its the wrong number
GetHuman: Let's quantify your experience contacting Blue Cross Blue Shield (MI). On a scale of 1 to 5, how easy is it go get help on a Blue Cross Blue Shield (MI) problem?
~little girl: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~little girl: I'd give them a three out of five on communication.
GetHuman: And what about Blue Cross Blue Shield (MI)'s ability to quickly and effectively address your problem?
~little girl: For that I would say two out of five.
GetHuman: And finally- any advice for other Blue Cross Blue Shield (MI) customers?
~little girl: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross Blue Shield (MI) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~little girl taken from his Blue Cross Blue Shield (MI) customer service problem that occurred on November 23rd, 2017.

Blue Cross Blue Shield (MI)

2.44 of 5 stars | 62 reviews

~little girl's Blue Cross Blue Shield (MI) Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Blue Cross Blue Shield (MI), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Blue Cross Blue Shield (MI) in any way.

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