Blue Cross Blue Shield (TX): ihave been calling and the waiting time was one...

A Blue Cross Blue Shield (TX) customer review by GetHuman user ~philip lemi from November 23rd, 2017

Background on ~philip lemi's case

GetHuman: ~philip lemi - can you tell our other Blue Cross Blue Shield (TX) customers when your case took place?
~philip lemi: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Blue Cross Blue Shield (TX), and if so, how?
~philip lemi: I used the 800-521-2227 number I found for on the GetHuman Blue Cross Blue Shield (TX) customer phone number page I was on: Blue Cross Blue Shield (TX) Customer Service Phone Number
GetHuman: And which of these common Blue Cross Blue Shield (TX) customer issues best describes the reason you wanted to talk to them?
(Shows ~philip lemi a list of common Blue Cross Blue Shield (TX) problems)
~philip lemi: "Renew coverage" was why I was trying to call.

~philip lemi's review of Blue Cross Blue Shield (TX) customer service

GetHuman: So how would you sum up your experience for GetHuman's Blue Cross Blue Shield (TX) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~philip lemi: ihave been calling and the waiting time was one hour .and no any customer service can answer your call
GetHuman: Let's quantify your experience contacting Blue Cross Blue Shield (TX). On a scale of 1 to 5, how easy is it go get help on a Blue Cross Blue Shield (TX) problem?
~philip lemi: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~philip lemi: I'd give them a five out of five on communication.
GetHuman: And what about Blue Cross Blue Shield (TX)'s ability to quickly and effectively address your problem?
~philip lemi: For that I would say one out of five.
GetHuman: And finally- any advice for other Blue Cross Blue Shield (TX) customers?
~philip lemi: Call them early in the day or late. Don't forget any personal or account information you might need for Blue Cross Blue Shield (TX) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~philip lemi taken from his Blue Cross Blue Shield (TX) customer service problem that occurred on November 16th, 2017.

Blue Cross Blue Shield (TX)

3.00 of 5 stars | 46 reviews

~philip lemi's Blue Cross Blue Shield (TX) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Blue Cross Blue Shield (TX), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Blue Cross Blue Shield (TX) in any way.

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