Bluebird by American Express: bluebird has stolen my federal tax **** was rej...
A Bluebird by American Express customer review by GetHuman user GetHuman-392259 from November 20th, 2017
Background on GetHuman-392259's case
GetHuman: GetHuman-392259 - can you tell our other Bluebird by American Express customers when your case took place?
GetHuman-392259: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Bluebird by American Express, and if so, how?
GetHuman: And which of these common Bluebird by American Express customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-392259 a list of common Bluebird by American Express problems)
GetHuman-392259: "Linking Accounts" was why I was trying to call.
GetHuman-392259's review of Bluebird by American Express customer service
GetHuman: So how would you sum up your experience for GetHuman's Bluebird by American Express customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-392259: bluebird has stolen my federal tax **** was rejected on feb ** because my name was not first but *nd we filed jointly any how today is feb ** and no one knows where my money is at irs dont have it bluebird still has it but its not in my account they sent it back on the ** but today is the ** and the irs still says bluebird still has it i beleive the irs sorry card do not get this card only trouble oh but my state tax went on this card no problem my name second on it the exact same way as my fed taxes but the big check is missing?
GetHuman: Let's quantify your experience contacting Bluebird by American Express. On a scale of 1 to 5, how easy is it go get help on a Bluebird by American Express problem?
GetHuman-392259: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-392259: I'd give them a two out of five on communication.
GetHuman: And what about Bluebird by American Express's ability to quickly and effectively address your problem?
GetHuman-392259: For that I would say one out of five.
GetHuman: And finally- any advice for other Bluebird by American Express customers?
GetHuman-392259: Call them early in the day or late. Don't forget any personal or account information you might need for Bluebird by American Express to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-392259 taken from his Bluebird by American Express customer service problem that occurred on November 18th, 2017.