Bluebird by American Express: staff on the phones are idiots and just refer y...
A Bluebird by American Express customer review by GetHuman user ~Anoyed in NYC from November 22nd, 2017
Background on ~Anoyed in NYC's case
GetHuman: ~Anoyed in NYC - can you tell our other Bluebird by American Express customers when your case took place?
~Anoyed in NYC: Yes I can. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Bluebird by American Express, and if so, how?
GetHuman: And which of these common Bluebird by American Express customer issues best describes the reason you wanted to talk to them?
(Shows ~Anoyed in NYC a list of common Bluebird by American Express problems)
~Anoyed in NYC: "Lost or Stolen Card" was why I was trying to call.
~Anoyed in NYC's review of Bluebird by American Express customer service
GetHuman: So how would you sum up your experience for GetHuman's Bluebird by American Express customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anoyed in NYC: staff on the phones are idiots and just refer you back to the website or go visit a walmart store! They dont get there are * walmarts in NYC useless
GetHuman: Let's quantify your experience contacting Bluebird by American Express. On a scale of 1 to 5, how easy is it go get help on a Bluebird by American Express problem?
~Anoyed in NYC: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anoyed in NYC: I'd give them a five out of five on communication.
GetHuman: And what about Bluebird by American Express's ability to quickly and effectively address your problem?
~Anoyed in NYC: For that I would say two out of five.
GetHuman: And finally- any advice for other Bluebird by American Express customers?
~Anoyed in NYC: Call them early in the day or late. Don't forget any personal or account information you might need for Bluebird by American Express to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anoyed in NYC taken from his Bluebird by American Express customer service problem that occurred on November 14th, 2017.