Bodum: The paint on my red BBQ is peeling off after *st use
A Bodum customer review by GetHuman user GetHuman58119 from December 8th, 2017
Background on GetHuman58119's case
GetHuman: GetHuman58119 - can you tell our other Bodum customers when your case took place?
GetHuman58119: Yes. It was morning, on December 5th.
GetHuman: Did you reach out to Bodum, and if so, how?
GetHuman: And which of these common Bodum customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman58119 a list of common Bodum problems)
GetHuman58119: "Change order" was why I was trying to call.
GetHuman58119's review of Bodum customer service
GetHuman: So how would you sum up your experience for GetHuman's Bodum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman58119: The paint on my red BBQ is peeling off after *st use
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman58119: I was given the red bodum BBQ for Christmas and I used it yesterday for the first time and the paint is peeling off on the base, in quite a dramatic fashion.
GetHuman: Let's quantify your experience contacting Bodum. On a scale of 1 to 5, how easy is it go get help on a Bodum problem?
GetHuman58119: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman58119: I'd give them a one out of five on communication.
GetHuman: And what about Bodum's ability to quickly and effectively address your problem?
GetHuman58119: For that I would say one out of five.
GetHuman: And finally- any advice for other Bodum customers?
GetHuman58119: Call them early in the day or late. Don't forget any personal or account information you might need for Bodum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman58119 taken from his Bodum customer service problem that occurred on December 5th, 2017.
Bodum
-1.00 of 5 stars | 77 reviews
GetHuman58119's Bodum Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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