"The bonjourgeeks agent*technitian were very go...
A Bonjourgeeks customer review by GetHuman user ~Peitchbergue from November 16th, 2017
Background on ~Peitchbergue's case
GetHuman: ~Peitchbergue - can you tell our other Bonjourgeeks customers when your case took place?
~Peitchbergue: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Bonjourgeeks, and if so, how?
GetHuman: And which of these common Bonjourgeeks customer issues best describes the reason you wanted to talk to them?
(Shows ~Peitchbergue a list of common Bonjourgeeks problems)
~Peitchbergue: "None of those really matches why I wanted to call Bonjourgeeks that day." was why I was trying to call.
~Peitchbergue's review of Bonjourgeeks customer service
GetHuman: So how would you sum up your experience for GetHuman's Bonjourgeeks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Peitchbergue: "The bonjourgeeks agent*technitian were very good, very friendly and*professional, explaing exactly what you were doing and what the problem*was and how to fix it, very appreciated."
GetHuman: Let's quantify your experience contacting Bonjourgeeks. On a scale of 1 to 5, how easy is it go get help on a Bonjourgeeks problem?
~Peitchbergue: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Peitchbergue: I'd give them a five out of five on communication.
GetHuman: And what about Bonjourgeeks's ability to quickly and effectively address your problem?
~Peitchbergue: For that I would say five out of five.
GetHuman: And finally- any advice for other Bonjourgeeks customers?
~Peitchbergue: Call them early in the day or late. Don't forget any personal or account information you might need for Bonjourgeeks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Peitchbergue taken from his Bonjourgeeks customer service problem that occurred on November 10th, 2017.