Bonnier Corporation: No choices of buttons to press allowed me to co...
A Bonnier Corporation customer review by GetHuman user ~BrianE365 from November 16th, 2017
Background on ~BrianE365's case
GetHuman: ~BrianE365 - can you tell our other Bonnier Corporation customers when your case took place?
~BrianE365: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Bonnier Corporation, and if so, how?
GetHuman: And which of these common Bonnier Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~BrianE365 a list of common Bonnier Corporation problems)
~BrianE365: "Lower my bill" was why I was trying to call.
~BrianE365's review of Bonnier Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Bonnier Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BrianE365: No choices of buttons to press allowed me to correct a subscription problem (acidently getting two magazines I don't want). TTry and leave a message as they tell you, and the computer starts you again on your "choices" or disconnects. E-mail address is also not working. it wants a word typed in before sending, but there is NO WORD to type in. Help!!!!*BrianE*****@***.com
GetHuman: Let's quantify your experience contacting Bonnier Corporation. On a scale of 1 to 5, how easy is it go get help on a Bonnier Corporation problem?
~BrianE365: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BrianE365: I'd give them a five out of five on communication.
GetHuman: And what about Bonnier Corporation's ability to quickly and effectively address your problem?
~BrianE365: For that I would say five out of five.
GetHuman: And finally- any advice for other Bonnier Corporation customers?
~BrianE365: Call them early in the day or late. Don't forget any personal or account information you might need for Bonnier Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BrianE365 taken from his Bonnier Corporation customer service problem that occurred on November 13th, 2017.