Booking.com: Will never book with this company ever again...
A Booking.com customer review by GetHuman user ~never booking again with this from November 19th, 2017
Background on ~never booking again with this 's case
GetHuman: ~never booking again with this - can you tell our other Booking.com customers when your case took place?
~never booking again with this : Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Booking.com, and if so, how?
GetHuman: And which of these common Booking.com customer issues best describes the reason you wanted to talk to them?
(Shows ~never booking again with this a list of common Booking.com problems)
~never booking again with this : "Make a booking" was why I was trying to call.
~never booking again with this 's review of Booking.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Booking.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~never booking again with this : Will never book with this company ever again. Supervisor Kevin Diemond was not at all helpful nor concern to help resolve issue. Tgey advertise one thing but deliver another.
GetHuman: Let's quantify your experience contacting Booking.com. On a scale of 1 to 5, how easy is it go get help on a Booking.com problem?
~never booking again with this : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~never booking again with this : I'd give them a two out of five on communication.
GetHuman: And what about Booking.com's ability to quickly and effectively address your problem?
~never booking again with this : For that I would say three out of five.
GetHuman: And finally- any advice for other Booking.com customers?
~never booking again with this : Call them early in the day or late. Don't forget any personal or account information you might need for Booking.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~never booking again with this taken from his Booking.com customer service problem that occurred on November 16th, 2017.