Boost Mobile: Boost is terribe and about to loose a value cus...
A Boost Mobile customer review by GetHuman user ~fiftykeys from November 16th, 2017
Background on ~fiftykeys's case
GetHuman: ~fiftykeys - can you tell our other Boost Mobile customers when your case took place?
~fiftykeys: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~fiftykeys a list of common Boost Mobile problems)
~fiftykeys: "Change plan" was why I was trying to call.
~fiftykeys's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fiftykeys: Boost is terribe and about to loose a value customer. Iam having to many problems a month and no help but its been **** since I got my phone.the workers can't speak english and not helpful not enough managers on duty on weekend then they have an attuide boost your loosing the wroung customer espicially when I sell boost phones and acesories in my salon which actually helps me keep in vontact wth clients but I'm having *many problems myself let alone clients and to be hung up on by a managerr cuz. It was only one on dutyhe said its to much get the **** out of here I'm a loyal faithful customer and should not be having these problems neither should clients or we have nothong but a choice to take my business and my clients else where Sincerly. Nicole kenney Owner Of Nikkis Salon in wsh dc that sells and helps boost should not and won't notkeep paying for internet and messaging and cnt use because your towers dwn in the area? That's not wat we honest hard workin people at Nikkis Salon pay
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~fiftykeys: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fiftykeys: I'd give them a four out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~fiftykeys: For that I would say one out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~fiftykeys: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fiftykeys taken from his Boost Mobile customer service problem that occurred on November 13th, 2017.