Boost Mobile: Called boost after they for some stupid reason...
A Boost Mobile customer review by GetHuman user ~mad customer from November 23rd, 2017
Background on ~mad customer's case
GetHuman: ~mad customer - can you tell our other Boost Mobile customers when your case took place?
~mad customer: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~mad customer a list of common Boost Mobile problems)
~mad customer: "Billing" was why I was trying to call.
~mad customer's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad customer: Called boost after they for some stupid reason deleted my brand new phone number and I can't get a customer service Representative to save my this stupid **** robot and stupid **** system that makes it to where you can't do anything without entering your phone number but hey these morons deleted my number!!!!!! All in all only one company I have ever experienced worse customer care and that was yahoo.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~mad customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad customer: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~mad customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~mad customer: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mad customer taken from his Boost Mobile customer service problem that occurred on November 20th, 2017.