Boost Mobile: First you sent an E-mail concerning activation...

A Boost Mobile customer review by GetHuman user ~Louis Campbell from November 15th, 2017

Background on ~Louis Campbell's case

GetHuman: ~Louis Campbell - can you tell our other Boost Mobile customers when your case took place?
~Louis Campbell: Yup. It was late at night, on November 6th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~Louis Campbell: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Louis Campbell a list of common Boost Mobile problems)
~Louis Campbell: "Activate card" was why I was trying to call.

~Louis Campbell's review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Louis Campbell: First you sent an E-mail concerning activation, then in small print stated not to respond to your E-mail in small print after I responded, and could not get any help to limit the danger of an unmonitored line
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Louis Campbell: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Louis Campbell: I'd give them a one out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Louis Campbell: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Louis Campbell: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Louis Campbell taken from his Boost Mobile customer service problem that occurred on November 6th, 2017.

Boost Mobile

2.50 of 5 stars | 511 reviews

~Louis Campbell's Boost Mobile Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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