Boost Mobile: Got in touch with a live person only to be tran...
A Boost Mobile customer review by GetHuman user ~Need a BOOST of customer servi from November 17th, 2017
Background on ~Need a BOOST of customer servi's case
GetHuman: ~Need a BOOST of customer servi - can you tell our other Boost Mobile customers when your case took place?
~Need a BOOST of customer servi: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Need a BOOST of customer servi a list of common Boost Mobile problems)
~Need a BOOST of customer servi: "Payment Arrangement" was why I was trying to call.
~Need a BOOST of customer servi's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Need a BOOST of customer servi: Got in touch with a live person only to be transferred. When transferring, call ended. Did this four times. Absolutely ridiculous. They never used to be like this. Every situation can't be solved with an automated system. very frustrating
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Need a BOOST of customer servi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Need a BOOST of customer servi: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Need a BOOST of customer servi: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Need a BOOST of customer servi: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Need a BOOST of customer servi taken from his Boost Mobile customer service problem that occurred on November 11th, 2017.