Boost Mobile: I got better service than I expected. I was hes...
A Boost Mobile customer review by GetHuman user ~happy with my samsung from November 23rd, 2017
Background on ~happy with my samsung's case
GetHuman: ~happy with my samsung - can you tell our other Boost Mobile customers when your case took place?
~happy with my samsung: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~happy with my samsung a list of common Boost Mobile problems)
~happy with my samsung: "Service problem" was why I was trying to call.
~happy with my samsung's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~happy with my samsung: I got better service than I expected. I was hesitant when I herd the heavy accent but I understood Monie very well. He was very patient, very knowledgeable to his job. Thanks Monie, hope to get you in the future.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~happy with my samsung: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~happy with my samsung: I'd give them a four out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~happy with my samsung: For that I would say one out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~happy with my samsung: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~happy with my samsung taken from his Boost Mobile customer service problem that occurred on November 22nd, 2017.