Boost Mobile: I have been trying to reach them since * a. m...
A Boost Mobile customer review by GetHuman user ~Gina Lipot from November 28th, 2017
Background on ~Gina Lipot's case
GetHuman: ~Gina Lipot - can you tell our other Boost Mobile customers when your case took place?
~Gina Lipot: Yup. It was morning, on November 26th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Gina Lipot a list of common Boost Mobile problems)
~Gina Lipot: "Refund" was why I was trying to call.
~Gina Lipot's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gina Lipot: I have been trying to reach them since * a. m. to present to talk to rep. I HAVE BEEN A CUSTOMER FOR ** YRS.!!!!!!!!!!!!!! I HAVE TRYING TO REACH THEM AT THE CUST*MER SERVICE EVERY ** MIN. !!! WTF!!!!!! I DON'T THINK I WILL KEEP BOOST AS MY CARRIER ANY LONGER .
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Gina Lipot: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gina Lipot: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Gina Lipot: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Gina Lipot: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gina Lipot taken from his Boost Mobile customer service problem that occurred on November 26th, 2017.