Me & my boost mobile & sprint friends & co-work...
A Boost Mobile customer review by GetHuman user ~Cecilia Martin from November 18th, 2017
Background on ~Cecilia Martin's case
GetHuman: ~Cecilia Martin - can you tell our other Boost Mobile customers when your case took place?
~Cecilia Martin: Yes I can. It was late at night, on November 11th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Cecilia Martin a list of common Boost Mobile problems)
~Cecilia Martin: "Payment Arrangement" was why I was trying to call.
~Cecilia Martin's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cecilia Martin: Me & my boost mobile & sprint friends & co-workers do not have service in the zip code of ***** in Tarrant*Birmingham, AL. We have not had sevice in over a week now and we have called boost a million times. My number is ***-***-****, and my name is Cecilia Martin. Someone needs to come out and figure out what the problem is! we all deserve credits. it cannot be all of our phones. it is boost mobile and sprint services that is not working. i live and work in Tarrant and this is a serious problem for me. again zip code *****!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Cecilia Martin: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cecilia Martin: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Cecilia Martin: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Cecilia Martin: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cecilia Martin taken from his Boost Mobile customer service problem that occurred on November 11th, 2017.