Boost Mobile: My phone haven't work in * days been calling fo...
A Boost Mobile customer review by GetHuman user ~Hate boost from November 20th, 2017
Background on ~Hate boost 's case
GetHuman: ~Hate boost - can you tell our other Boost Mobile customers when your case took place?
~Hate boost : Yes I can. It was morning, on November 10th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Hate boost a list of common Boost Mobile problems)
~Hate boost : "Update account information" was why I was trying to call.
~Hate boost 's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hate boost : My phone haven't work in * days been calling for *days no one pick up the phone. No response in * days customer service very very very bad.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Hate boost : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hate boost : I'd give them a one out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Hate boost : For that I would say four out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Hate boost : Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hate boost taken from his Boost Mobile customer service problem that occurred on November 10th, 2017.