Boost Mobile: The agent needed to learn a little bit more Eng...
A Boost Mobile customer review by GetHuman user ~you know from November 22nd, 2017
Background on ~you know's case
GetHuman: ~you know - can you tell our other Boost Mobile customers when your case took place?
~you know: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~you know a list of common Boost Mobile problems)
~you know: "Billing" was why I was trying to call.
~you know's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~you know: The agent needed to learn a little bit more English but overall a heck of job. Fixed my issue in no time. Even got a credit.
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~you know: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~you know: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~you know: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~you know: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~you know taken from his Boost Mobile customer service problem that occurred on November 16th, 2017.