Boost Mobile: WHY CAN'T ANYONE TALK TO SOMEONE ABOUT THEIR PH...
A Boost Mobile customer review by GetHuman user ~tihisha wynn from November 27th, 2017
Background on ~tihisha wynn's case
GetHuman: ~tihisha wynn - can you tell our other Boost Mobile customers when your case took place?
~tihisha wynn: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~tihisha wynn a list of common Boost Mobile problems)
~tihisha wynn: "Lower my bill" was why I was trying to call.
~tihisha wynn's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tihisha wynn: WHY CAN'T ANYONE TALK TO SOMEONE ABOUT THEIR PHONES AN THE PROBLEMS THAT THEY ARE HAVING YOU GUYS GOING TO LOSE CUSTOMERS
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~tihisha wynn: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tihisha wynn: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~tihisha wynn: For that I would say one out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~tihisha wynn: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tihisha wynn taken from his Boost Mobile customer service problem that occurred on November 22nd, 2017.