Boost Mobile: Will not let me use phone to activate phone. Co...
A Boost Mobile customer review by GetHuman user ~angry customer from November 20th, 2017
Background on ~angry customer's case
GetHuman: ~angry customer - can you tell our other Boost Mobile customers when your case took place?
~angry customer: Yes I can. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~angry customer a list of common Boost Mobile problems)
~angry customer: "Lost phone" was why I was trying to call.
~angry customer's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angry customer: Will not let me use phone to activate phone. Continued to hang up on me after informing me that my phone is not activated
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~angry customer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angry customer: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~angry customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~angry customer: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angry customer taken from his Boost Mobile customer service problem that occurred on November 13th, 2017.