Boost Mobile: i was havn problems with my no service and i co...

A Boost Mobile customer review by GetHuman user ~carol wampler from November 15th, 2017

Background on ~carol wampler's case

GetHuman: ~carol wampler - can you tell our other Boost Mobile customers when your case took place?
~carol wampler: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~carol wampler: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~carol wampler a list of common Boost Mobile problems)
~carol wampler: "Billing" was why I was trying to call.

~carol wampler's review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carol wampler: i was havn problems with my no service and i couldnt get no live person to speak with,it kept going ove and over recording,
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~carol wampler: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carol wampler: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~carol wampler: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~carol wampler: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carol wampler taken from his Boost Mobile customer service problem that occurred on November 8th, 2017.

Boost Mobile

2.50 of 5 stars | 511 reviews

~carol wampler's Boost Mobile Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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