Boscovs.com: sale person*cashiers in all the the sections ar...
A Boscovs.com customer review by GetHuman user GetHuman-18600 from November 16th, 2017
Background on GetHuman-18600's case
GetHuman: GetHuman-18600 - can you tell our other Boscovs.com customers when your case took place?
GetHuman-18600: Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Boscovs.com, and if so, how?
GetHuman: And which of these common Boscovs.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-18600 a list of common Boscovs.com problems)
GetHuman-18600: "Warranty claim" was why I was trying to call.
GetHuman-18600's review of Boscovs.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Boscovs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-18600: sale person*cashiers in all the the sections are non-cooperative, racial and unfriendly. Most of them are not intereste din helping and not know how to answer or help mechandise return questions. Absolutely no customer friendly service, customer support is missing.
GetHuman: Let's quantify your experience contacting Boscovs.com. On a scale of 1 to 5, how easy is it go get help on a Boscovs.com problem?
GetHuman-18600: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-18600: I'd give them a one out of five on communication.
GetHuman: And what about Boscovs.com's ability to quickly and effectively address your problem?
GetHuman-18600: For that I would say two out of five.
GetHuman: And finally- any advice for other Boscovs.com customers?
GetHuman-18600: Call them early in the day or late. Don't forget any personal or account information you might need for Boscovs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-18600 taken from his Boscovs.com customer service problem that occurred on November 13th, 2017.
Boscovs.com
1.00 of 5 stars | 2 reviews
GetHuman-18600's Boscovs.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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