Bose: thiw was great I had been on hold over * minute...
A Bose customer review by GetHuman user ~dtmennis from November 15th, 2017
Background on ~dtmennis's case
GetHuman: ~dtmennis - can you tell our other Bose customers when your case took place?
~dtmennis: Yeah. It was morning, on November 7th.
GetHuman: Did you reach out to Bose, and if so, how?
GetHuman: And which of these common Bose customer issues best describes the reason you wanted to talk to them?
(Shows ~dtmennis a list of common Bose problems)
~dtmennis: "Technical support" was why I was trying to call.
~dtmennis's review of Bose customer service
GetHuman: So how would you sum up your experience for GetHuman's Bose customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dtmennis: thiw was great I had been on hold over * minutes from the sites number to call when I remembered to try this site to get the number and it was less then a minute then
GetHuman: Let's quantify your experience contacting Bose. On a scale of 1 to 5, how easy is it go get help on a Bose problem?
~dtmennis: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dtmennis: I'd give them a five out of five on communication.
GetHuman: And what about Bose's ability to quickly and effectively address your problem?
~dtmennis: For that I would say five out of five.
GetHuman: And finally- any advice for other Bose customers?
~dtmennis: Call them early in the day or late. Don't forget any personal or account information you might need for Bose to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dtmennis taken from his Bose customer service problem that occurred on November 7th, 2017.