Issue with Bovada
A Bovada customer review by GetHuman user GetHuman-watercol from December 7th, 2017
Background on GetHuman-watercol's case
GetHuman: GetHuman-watercol - can you tell our other Bovada customers when your case took place?
GetHuman-watercol: Yeah. It was middle of the night, on November 29th.
GetHuman: Did you reach out to Bovada, and if so, how?
GetHuman: And which of these common Bovada customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-watercol a list of common Bovada problems)
GetHuman-watercol: "Update Account Info" was why I was trying to call.
GetHuman-watercol's review of Bovada customer service
GetHuman: So how would you sum up your experience for GetHuman's Bovada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-watercol: Issue with Bovada
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-watercol: Screens update slow or not at all lock up
GetHuman: Let's quantify your experience contacting Bovada. On a scale of 1 to 5, how easy is it go get help on a Bovada problem?
GetHuman-watercol: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-watercol: I'd give them a five out of five on communication.
GetHuman: And what about Bovada's ability to quickly and effectively address your problem?
GetHuman-watercol: For that I would say two out of five.
GetHuman: And finally- any advice for other Bovada customers?
GetHuman-watercol: Call them early in the day or late. Don't forget any personal or account information you might need for Bovada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-watercol taken from his Bovada customer service problem that occurred on November 29th, 2017.
Bovada
4.10 of 5 stars | 42 reviews
GetHuman-watercol's Bovada Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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