Bowflex.com: Hadnt received any Order confirmation and it ha...
A Bowflex.com customer review by GetHuman user ~SamP from November 27th, 2017
Background on ~SamP's case
GetHuman: ~SamP - can you tell our other Bowflex.com customers when your case took place?
~SamP: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Bowflex.com, and if so, how?
GetHuman: And which of these common Bowflex.com customer issues best describes the reason you wanted to talk to them?
(Shows ~SamP a list of common Bowflex.com problems)
~SamP: "Returns" was why I was trying to call.
~SamP's review of Bowflex.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bowflex.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SamP: Hadnt received any Order confirmation and it had been * business days* called the number and through the prompts, got to a person right away. She gave me my order number so I could track the order online.
GetHuman: Let's quantify your experience contacting Bowflex.com. On a scale of 1 to 5, how easy is it go get help on a Bowflex.com problem?
~SamP: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SamP: I'd give them a four out of five on communication.
GetHuman: And what about Bowflex.com's ability to quickly and effectively address your problem?
~SamP: For that I would say five out of five.
GetHuman: And finally- any advice for other Bowflex.com customers?
~SamP: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bowflex.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SamP taken from his Bowflex.com customer service problem that occurred on November 22nd, 2017.
Bowflex.com
5.00 of 5 stars | 6 reviews
~SamP's Bowflex.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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